As all the equipment is removable the rooms are normally set
up without WC support arms and shower chairs etc. The shower
room pictured above
has ALL the available equipment. Please state when booking what
equipment you require and any special requests and/or needs
you may have, as
no two guests needs are the same.
Please use the designated car parking spaces close to the Dacombe
room bedrooms. There is an access ramp leading to the hotel reception
to register your arrival. For wheelchair guests there is a specially
lowered part of the reception desk for your comfort. . Staff
will assist you with luggage to your room. If you arrive after
has closed (after 11pm), an emergency telephone is adjacent to
the front door and this will automatically call staff.
Car parking / Drop off
There is designated free parking near the bedrooms. There is
a ramp into the main hotel, which is situated around 70 yards
the main hotel. Passive Infra-red lighting illuminates the
pathway to and from the hotel. There is also a drop-off point
entrance to the hotel.
Hotel Lounges, Dining Room and Garden
All of our public areas, lounges and dining room are easily
accessible. There is a good circulation around the hotel
and a level entry
wheelchair accessible WC is located close to the dining room.
Please be aware that these are entered via a flagstone floor,
be slippery, when wet.
All of our public lounges and dining areas are carpeted.
The main dining room is level entry with table service
offered at all meal
times. Lighting is a combination of natural, electric and
lamps. Lighting levels can be increased if required. All
have good contrast and are well lit. We cater for all dietary
requirements and are happy to deviate from our menu if
something special is
required, but advance notice is advised. If our small private
dining room (Castle room) is in use, then a temporary ramp
is used. Please
acquaint yourselves with all the facilities and fire exits.
Opposite the Dacombe rooms there is a walled garden with
a ramp and an accessible patio table, if you would like
or us to serve you a Dorset Cream Tea in the garden, please
There is a large hotel patio with ornamental pond,
which can be accessed from the drop off point. This
Travel / Public Transport
There is a bus stop right outside the hotel for trips
to Swanage, Poole and Bournemouth (Wilts and Dorset
http://morebus.co.uk/). The route to the bus stop is
accessible. Wareham train station that links with London
(Waterloo) is just 4 miles away. Timetables are at
reception. The Steam train from Corfe Castle to Swanage
is approximately 3 minutes from the hotel and is wheelchair
accessible. Local accessible taxis can collect you
with prior arrangement. Our postcode is BH20 5EE for
Sat Nav purposes.
There are many accessible local places to visit including
stately homes and gardens, beaches, Monkey World and
Swanage Railway, to name a few. More detailed information
can be found in the guest information folder, in the
Visually impaired and hard of hearing
For visually impaired guests we can offer menus in larger
print on request or can read these to you if you'd prefer.
We have a ground floor plan to aid your movement around
the hotel. We are happy to assist if you need any further
help finding your way around. If you have a registered
Guide / Assistance dog please advise us when making your
We have a hearing loop at reception. If you have a
hearing aid set it to T and let us know. The accessible
all have red strobe alarm lights to indicate a potential
In all cases
of an alarm staff will be aware if the accessible rooms
have activated this and will inform
of any evacuation plan. If the main hotel has triggered
the alarm it is likely you will be asked to stay in your bedrooms.
A laundry and dry cleaning service is offered. A local
company is used, therefore return times may vary.
The area around the Dacombe rooms has a good mobile
phone signal but this should not be relied upon.
Conference and meeting room available, which is accessible
via a small removable ramp. Accessible cloakroom
we do not accept dogs, but do consider our affiliation
with Happy Hounds, a local dog
boarding service - http://www.happy-hounds-dorset.co.uk/ however,
we do accept assistance dogs with prior notice.
Check-in time is 3pm and check-out time is 11am.
Where possible, we are always happy to oblige
if you require
an earlier check-in time and/or a later check-out
time. Please see reception.
Free WiFi is available in all of the public lounges,
dining room, meeting room and bar.
After your stay we would welcome any feedback about your
experiences, having spent so significantly on the facilities
~ improving our service remains a priority.